Personal Data Handling

We collect essential details, including your name, email, phone number, and billing address, to ensure the seamless delivery of our services. Your data is your asset, and we will never share it without your explicit consent. Though, we may need to share with third-party service providers who assist us.

Data Security

We have implemented robust measures to safeguard your personal information against unauthorized access, alteration, & disclosure. Utilizing secure socket layer (SSL) encryption for the protection of your payment information during transmission is one of the steps we take.

Cookie Usage

We use cookies to gather information regarding your interaction with our website and services, enhancing your user experience. You can decline the use of cookies, but this may affect your access to specific features or services on our website

Third-Party Sharing

In certain circumstances, we share your personal data with trusted third-party service providers to facilitate operations like payment processing and customer support. These third parties are bound by confidentiality agreements and can only use your data for specified purposes.

How to Claim Your Refund

To request a refund, kindly go to the Contact Us page and provide the necessary information about your order as well as a short description of why you want your refund. Our dedicated support staff is always at your service to help you with your concerns through this process.

You can also get in touch with us through email, phone call, and through the website contact page. Kindly fill all the required details where necessary to ensure the process is quick as possible with the order number required. Once your refund request is received by us, we scrutinize the request to ensure that it meets some of the criteria which are set down in our refund policy.

Regarding the status or your request, please be advised that we may request from you additional information if necessary. If your refund application is granted, it will be effected and the amount will be credited back to your initial mode of payment in the stipulated period.

Here at The Ecommerce Automation, we always do our best to ensure that the refund process is as simple as can be and that it testifies to our dedication to your complete satisfaction.